pk 22 Privacy Policy — Your data is safe with us

1. Introduction

pk 22 A trusted online gaming platform that has earned the confidence of millions of players across Bangladesh. We believe your personal information belongs to you alone. We maintain the highest level of transparency in how that data is collected, processed, and stored.

This Privacy Policy ("Policy") provides a complete picture of how pk 22 collects and uses your information. We want you to play with peace of mind, knowing your data is in safe hands.

• This Policy is prepared in compliance with applicable data protection laws in Bangladesh.
• We never sell your data or share it with unauthorized third parties.
• This Policy may be updated at any time — the date of any changes will always be noted on this page.

2. Information We Collect

pk 22 Only the information that is strictly necessary is collected. No unnecessary data is requested. The types of information we collect are detailed below:

3. How We Collect Information

pk 22 Data is collected through various methods. Each method is done with your consent or collected automatically to maintain platform security.

• At the time of registration: When you create an account on pk 22, we collect information provided directly by you.
• For KYC verification: A copy of your national ID or passport may be collected to verify your identity.
• Transaction time: Details of every deposit and withdrawal transaction are saved automatically.
• Cookies & Tracking: Cookies are used while browsing the website to enhance the user experience.
• For support communications: What you write or share with our support team may be used to improve the quality of our services.
• From third parties: Some verification data may be received from fraud prevention services or payment processors.

4. Purpose of Data Use

pk 22 Your data is used only for defined purposes. It is never used for anything unrelated to those purposes.

• Account management: To create, verify, and keep your account secure.
• Payment processing: To ensure fast and secure deposits and withdrawals.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Service improvement: Used for analysis to improve your gaming experience.
• Promotions & offers: To send you personalized offers based on your preferences (you can opt out at any time).
• Legal obligations: To meet the requirements of government or regulatory authorities.
• Responsible Gaming: To identify signs of addiction and provide timely assistance.

5. Data Sharing Policy

pk 22 Your data is never sold. However, it may be shared with trusted third parties in specific circumstances:

• Payment processors: For verifying transactions with bKash, Nagad, and Rocket.
• Security providers: With firms specializing in fraud detection and cybersecurity.
• Government agencies: In response to valid requests from law enforcement or regulatory authorities.
• IT service providers: With cloud hosting and technology service providers — under strict confidentiality agreements.

Even when data is shared in the above cases, third parties are not permitted to use it for any other purpose. pk 22 requires all partners to adhere to the same privacy standards.

6. Data Security Measures

Protecting Your Data pk 22 Uses the highest industry-standard technology. Our security operates across multiple layers:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall protection: Advanced firewall systems prevent unauthorized access.
• Regular security audits: Periodic security audits conducted by third parties.
• Encrypted databases: All stored data is kept in encrypted form.
• Access controls: Only authorized personnel can access the necessary data.

7. Cookie Policy

pk 22 Cookies are used on this website. Cookies are small text files stored in your browser that help improve your experience.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your language and preferences.
• Analytics cookies: Helps us understand which parts of the site are used most.
• Marketing cookies: Used to show you relevant offers based on your interests.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

8. Data Retention Period

pk 22 Your data is not retained longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account information: For the duration your account is active, and for at least 5 years after closure.
• Transaction record: Retained for up to 7 years as required by law.
• KYC documents: A minimum of 5 years after account closure.
• Communication records: Support chats and messages for up to 2 years.
• Cookie data: Session cookies are deleted when the browser is closed; others last 30–365 days.

Once the retention period expires, data is securely deleted or anonymized.

9. Your Rights

pk 22As a user of -, you have certain important rights. We fully respect all of them:

• Right to access: You can request to see what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to restrict processing: You may restrict the use of your data for specific purposes.
• Right to portability: You may request a copy of your data.
• Right to object: You may object to your data being used for marketing purposes.

To exercise any of these rights, please contact pk 22 support. We will respond within 30 business days.

10. Privacy of Minors

pk 22 Does not knowingly collect information from anyone under the age of 18. This is a non-negotiable part of our privacy policy.

• Age verification is mandatory at registration.
• Any data found to belong to a minor will be deleted immediately.
• Parents who discover an account registered under a minor's name should contact support immediately.
• Parents are encouraged to monitor their children's internet activity.

11. Policy Changes

pk 22 Reserves the right to update this Privacy Policy when necessary. Any changes will be reflected by updating the date at the top of the page, and a notice will be posted on the platform.

• An SMS or app notification may be sent to your registered number before any major changes.
• Continued use of the platform after any changes will be taken as acceptance of the updated policy.
• If you object to the updated policy, you may request account closure.

12. Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, pk 22 Contact the support team:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Language: Support is available in both Bangla and English.
• For answers to common questions, visit our FAQ Page View.